![]() ![]() Being well presented, keeping track of tables, and remembering orders requires focus and concentration. Restaurant servers should be well-organized.Servers should know the menu well enough to help diners make an informed meal choice-and to upsell when possible.What do restaurant servers do? Here are 10 responsibilities they carry from day to day. However, on-the-job training is almost always required, and restaurant operations classes are available for servers wanting to upskill. ![]() Accordingly, they must be “on” all the time and ready to build relationships with guests.Ī restaurant server doesn’t need any formal education. Their main priority is the customer experience. If you’re wondering what restaurant servers do and how they do it, keep reading.įirst things first: while a restaurant server’s responsibilities vary depending on the type of restaurant they work at, their primary duties are to take customer orders and deliver food and drinks. Servers are employed in every type of restaurant, from humble mom and pop lunch counters to fast food chains to the fanciest of white tablecloth fine dining establishments. in 2016, according to the Bureau of Labor Statistics. There were 2,600,500 waiters and waitresses employed in the U.S. A restaurant server-also known as a waiter or waitress-is the primary point of contact with a restaurant’s customers, responsible for ensuring that diners enjoy their dining experience.
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